Service Center


The Tech Store Service Center will set up your new device and repair or maintain your old devices.

Purchasing a new computer from the Tech Store? For an additional $39 (plus tax), our Service Center will perform operating system updates, bios updates, load Chrome and Firefox and pre-install Microsoft Office apps. Add New Device Setup to Your Cart

Repairs Under Warranty

Get your device repaired at little or no cost for issues covered under warranty. This includes: 

  • Dell devices purchased from the Tech Store or through the UA System contract. Check Dell Warranty Status
  • Apple devices* MB Air, MB Pro, iMac, Studio and iPhones (all models of 11,12,13 and 14) currently under warranty. Check Apple Warranty Status
  • Microsoft Surface models purchased from the Tech Store are eligible for advance exchange depot service.

*We also offer additional protection plans (AppleCare+ and Dell Pro Support Plus) to cover accidental damage repairs for new device purchases.

Non-Warranty Repairs

Is your Dell or Apple device out of warranty? No problem! bring your unit in for a dianostic and we will provide a quote for repair.

  • Diagnostic $49: Diagnose the problem and supply a quote for repair that includes labor and parts. If repair is approved diagnostic fee is applied to cost of repair.
  • Data Backup & Recovery $20-$99: Backup, recover or transfer to new system or external hard drive up to 500GB.
  • Virus Removal $79: Remove virus and/or malware and reinstall operating system. 
  • Advanced Services $99: Disassemble, install parts, reassemble and test.

Rates are general estimates for labor only. Cost of parts and/or software not included.

Tech Support

The IT Help Desk provides general tech support on institutionally owned technology at no cost. Visit the IT Help Portal or call 479-575-2905 for assistance.